privacy and Access
Experienced with the management, development and implementation of Access and Privacy Programs including writing content for clear and targetted policies, procedures and website.
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Offer Expert Advice on Privacy and Access
Conduct Document Reviews, Redactions and Issuance of Access Decisions
Strategic Approach focused on meeting regulatory obligations with the most cost and time efficient strategies
Complete Privacy Impact Assessments
Conduct Privacy Breach Investigations meeting all legal requirements including containment, mitigation, notifications, reporting and improvement of privacy protections and security.
Appeal Process Assistance
As your appeal representative, I will collaborate with you to gain an understanding of your positions and interests, and I will negotiate with IPC representatives to proceed with the most effective and time saving appeal strategies.
Training Program
(under development)
This interactive online learning platform, based on established case law, provides an engaging and informative learning experience that covers every step of the access request process and life cycle. Upon completion, you will have the skills and knowledge required to process an access request with confidence and competence. You will also have access to a number of practical tools and templates and my consulting services to obtain guidance on particular issues or situations that you may find challenging.
In addition to providing a comprehensive set of decision templates, this E-Learning Experience will show you:
- How to conduct a records search in a manner that reduces unnecessary steps and resources for yourself and others involved in your process
- How to calculate an accurate and defensible fee estimate and final fee decision
- The do's and don'ts of calculating timelines that work to your advantage
- Low risk approaches to managing notification to third parties without wasting their time and yours
- The secrets to issuing access and correction request decisions that meet legislative requirements and avoid unnecessary appeals
- How to deal with the most difficult requesters in a manner that balances your time and resources and accomplish your goals while ensuring customer service excellence